Frequently asked question
What is MAXOAK’s mission?
Our mission is to become an indispensable companion of people's lives, and our vision is to create a world where everyone has access to the best products and services that bring joy and satisfaction.
Our products focus on outdoor activities such as camping, vanlife, exploration, fishing, and roadtrips. We want to promote the beauty of outdoor living while making it convenient and healthy. We also create products that can be used in home, both indoors and outdoors, to provide the ultimate comfort and experience.
Q: The advantages of a lithium power station compared with a gasoline generator?
A: It has below advantage compared with gas generator:
- More compact and lightweight
- Zero emissions, Eco-friendly
- No fumes, Cost-efficient, less maintenance
- Flexible recharge from AC/Car/Solar
- Silent operation
Q: What are the occasions of portable Power storage?
A: Indoor and outdoor use such as:
Medical devices like CPAP
Outdoor adventure/travel/camping/tailgating/van life
Disaster relief like hurricane/flood/wildfire/earthquake power breakout
With the portable power station in hand, there is no reason to be left in the dark if you suddenly lose power.
Q: What types of devices can your power station charge?
A: The power station can charge all kinds of devices such as CPAP, Laptop, Phone, tablet, led lamp, drone, car mini fridge, Gopro, SPEAKER, TV screen, Camera, etc.
Q: How long can the power station run my device?
A: You can roughly calculate the charging time:
you need to do some search or check the power of your device, it should not exceed our max. power limits.
charge time(rough calculated) = our power station Wh* 0.85 / operating power of your device
This is the theoretical value calculated: charge it without using it. Actual working time may vary on how you use the device, pls inquiry seller for details.
Q: What types of charging ports is your power station equipped with?
A: Our Power Stations featured multiple Outputs: AC, DC, and a USB port that can power up all kinds of small electronic gadgets ranging from laptops, smartphones, drones, go-pros, cameras, CPAP, and much more.
Q: How to recharge our power station?
A: Our power station can be recharged by a wall charger/solar charger and car charger. Some models need to buy a dc to a car power inverter for car full recharge. Pls, check with the seller before purchasing.
Q: How to choose the solar panel?
A: make sure it meets the below:
1)Open Circuit Voltage(OCV) is within our input voltage range.
2)The current and power do not exceed our max. input current/power limits.
3) With the same power connector (MC4 or Anderson).
Q: how to contact the seller?
A: You can contact us by SNS media such as Facebook/Instagram/Youtube or official website or email us:firstname.lastname@example.org, We will respond asap.