Support

MAXOAK’s power backup products are used in indoor and outdoor, favored by lots of customers all over the word based on the unique design

Frequently Asked Questions

  • Shipping policy

    3. Most of our orders are shipped via Amazon distribution centers in the U.S., E.U., and Japan. And a few orders are shipped from third-party warehouses that are near your country.

  • Shipping policy

    4. Our shipping services also include Air Transport, sea freight, special line service, express line service, and global freight forwarding services.

  • Shipping policy

    5. During the busy Holiday season, processing times take longer than usual, and some delays are to be expected.

  • Shipping policy

    6. MAXOAK is not responsible for any shipping deliveries that may be affected by customs duties, delays or loss due to natural disasters, or air and ground transportation strikes or delays.